Singapore Pools – A Responsible Gambling Operator

Singapore Pools is a government-controlled company that provides safe and trusted betting to counter illegal gambling activities. The $6B provider of lottery and sports betting is committed to being a world-class responsible gaming operator.

Founded in 1968, Singapore Pools is the only legal lottery operator in the country, offering Toto, Toto Plus, 4D and horse racing betting options to Singaporeans. The company operates over 750 retail outlets and online channels, and is one of the most trusted names in the gambling industry in Asia.

In 2021, the company reported revenue of about $8 billion. The figure includes gaming income, prize payouts and dividends to players. It does not include operating costs or tax payments. Almost two-thirds of the total revenues are returned to players, with the remaining 3% allocated to charities and grants.

The company has also diversified its portfolio of products over the years to provide more choice for customers. The addition of sports betting to the lineup in 2008 brought in additional revenue, while the introduction of motorsports in 2009 boosted earnings further. The company’s roster of products now includes Toto, Toto Plus, 4D, soccer, basketball and horse racing.

In order to improve its operations, Singapore Pools has migrated its on-premise applications monitoring system to Oracle Cloud Observability and Management. This allows the company to automatically monitor and manage multiple applications using a single dashboard, minimizing outages and reducing troubleshooting time by half. It also helps the company avoid security risks by detecting potential vulnerabilities faster, enabling them to take proactive measures to mitigate them.

Singapore Pools has also partnered with Collective Campus to help its employees be more creative and come up with better ideas. The agency ran two one-day tech crash courses for 40 employees, covering ideation methods, innovation theory, and emerging technologies. The training sessions helped employees become more innovative and improve the business model of their respective departments.

While many people believe that casinos are to blame for the rise in gambling addiction, it’s important to note that the problem had existed long before the opening of casinos. In fact, banning gambling would only drive the activity underground to triads and bookies whose profit is linked to crime and violence.

To help combat the problem, Singapore Pools has stepped up efforts to educate the public and educate its own employees on how to spot a gambling problem. It has also launched a new digital platform that allows users to track their spending and bet limits. In addition, it is also working with the authorities to address illegal gambling activity.

Signing up for a Singapore Pools account is free and can be done via the official website or mobile app. Users can use their SingPass MyInfo or online registration form to verify their eligibility. The application process usually takes up to two days, and a SMS will be sent to inform them of the status. If you’re travelling abroad, you can still use your Singapore Pools account as long as gambling isn’t prohibited in that country.